Frontier Airlines warning customers about phishing emails: Here's how to protect yourself

7 On Your Side Frontier Airlines warning customers about phishing emails: Here's how to protect yourself Frontier Airlines is warning consumers about scammers. 7 On Your Side's Stephanie Sierra has more on what to look out for ... in your inbox. By Stephanie Sierra , Justin Mendoza Wednesday, November 11, 2026 1:53AM Share Follow ABC7 on Google SAN FRANCISCO (KGO) -- Frontier Airlines is warning customers about a wave of phishing emails . That's when a scammer sends you an email designed to look like it came from a real company, like Frontier Airlines, and trick you into giving away personal information -- such as passwords and credit card numbers. Frontier Airlines says they will not ask you to confirm a future flight or reservation this way, and it does not have you reenter or confirm credit card information. They also won't ask you to provide payment information for a promised partial or full refund. Here's how to respond if you get a suspicious email Do not click any links or buttons Don't enter any credit card, payment, login or personal information Don't reply to the message Only review any of your information through Frontier Airlines' official website or app. Man charged with murder after crashing into car at nearly 100 mph killing toddler near Apple HQ 2 hours ago Search called off for 24-year-old Senah Park dragged into ocean at Panther State Beach Storm to bring rain, dangerous surf to Bay Area and more than a foot of snow to the Sierra 2 hours ago If you entered any personal information on a suspicious site, Fronter Airlines says to contact your card issuer or financial institution, and to reach out to the airline with any additional questions. Take a look at more stories and videos by 7 On Your Side. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Please review our FAQ here . As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. If we believe we can be of assistance, we will reach back out in response. Report a correction or typo Copyright © 2026 KGO-TV. All Rights Reserved. Related Topics SAN FRANCISCO 7 ON YOUR SIDE FRONTIER AIRLINES PHISHING EMAILS SCAM SCAMS CONSUMER CONSUMER CONCERNS TRAVEL U.S. & WORLD 7 On Your Side Resolves: 99-year-old Bay Area man missing $30,000 Preparing for El Niño: What homeowners should do ahead of winter $4M SF home raided in squatting investigation Disabled North Bay man stranded for months awaiting a wheelchair Live Streams ON NOW Man charged with murder after crash that killed toddler near Apple HQ 2 hours ago Search called off for Bay Area woman swept into ocean near Santa Cruz Storm to bring rain, dangerous surf to Bay Area 2 hours ago 49ers/Raiders fans ejected, arrested after fights at Levi's Stadium San Jose declares emergency ahead of El Niño 37 minutes ago Judge orders ICE release UC Berkeley student after SFO arrest House Republicans consider issuing subpoena to Nvidia CEO Jensen Huang Anthropic values itself at more than $1.3 trillion, according to new IPO filing